Ways to Increase Business when you are not a born Salesperson
Are you looking to increase growth this year?
If the answer is yes, then like many others, the thought of going out there and generating new business can feel very uncomfortable indeed.
It really doesn’t have to be that bad though and in this months top tips guide, read how you too will be brining home the business in no time.
1. Build your business on your personality
Business is built from relationships and with people they like, so make yourself likeable. Become someone that you would actually like to do business with.
2. Build your business by being of service to someone
What is the contribution you make? Help make the client's life a whole lot easier!
3. Realise that sales are the end result of a process
The best business is generated when following the Relationship, Trust and Purchase rule. Sales are not the be all and end all.
4. The sales process is not something you "do" to someone
You are helping someone else to obtain something they really want or need and is important to them.
5. Remember the times when you have purchased from someone
What happened and how did it feel? Visualise this and treat others the same way.
6. Asking quality questions is what it's all about
Caring about the client means you really want to help them. Ask high quality open and leading questions to find out about them and what the most important thing tothem is.
7. Remind the client of the work you have already completed for them
Past performance helps remind the client that your relationship has already been established and that you have proven your value in the past, thus creating trust in the relationship.
8. During conversation, look at the common areas of interest that you and the client share
People love to do business with people similar to themselves who they can identify with.
9. Ask for feedback from clients
Embrace any potential problems and look into them immediately. Do not avoid dealing with them. Likewise, positive feedback should immediately put up a green flag for you to ask for quality referrals.
10. Go that extra mile!
Once any potential service issue has been resolved, a good follow-up call 2-4 weeks later creates good will and will initiate contact for repeat business.
